VIP Wireless provides each of its locations with strong back-end support and services from our Philadelphia area office, to assist our owner-operators in maximizing their bottom line. Our support system includes the following:
Web-Based Inventory Control and Purchasing
Log into our inventory control system and immediately see your real-time inventory. No more counting boxes. Each time you log a transaction your inventory is updated. You can also order your phones online by using our easy order form. We offer same day shipping on all orders placed by 5PM EST.
Real Time Commission Reports
VIP Wireless offers a competitive commission structure for all owner-operators, to be paid monthly. Owner-operators are not only able to view their commission history online, they can also see their real-time commission reports.
Activation Support
VIP Wireless maintains a full activation support staff. Each member of this support staff has undergone training to ensure compliance with the latest procedures and protocols. Our staff is there to assist you in any way possible, from answering questions to processing your activations in a timely and accurate fashion.
Training
We offer full training seminars to our owner-operators and their employees to ensure that they are up to speed with the latest trends, and are equipped to handle all customer questions.
Sales Representatives
VIP Wireless employs a team of sales representatives to help you manage your store. They work with you to keep you informed of new trends, to develop goals and objectives, and to help you close any B2B deals.
Updates
We provide all of our locations with immediate updates of the latest price plans, phones, and promotions. Any new updates we receive are immediately passed along to our locations via email. This enables our locations to print out a hard copy, if needed, and still keep a soft copy on the store computer.